Terms of service

Terms of Service

Effective Date: 08/14/2025

Welcome to chapatito.com (“we,” “our,” or “us”). By accessing or using our website and purchasing our products, you agree to these Terms of Service. Please read them carefully before placing an order.

1. Use of Our Website

  • You must be at least 13 years old to use our website.

  • You agree not to use our site for any unlawful or prohibited purposes.

  • We reserve the right to update, change, or discontinue any part of our website or products at any time.

2. Orders & Payments

  • All prices are listed in U.S. dollars and are subject to change without notice.

  • Orders are not final until payment has been successfully processed.

  • We accept the payment methods listed at checkout.

3. Shipping & Delivery

  • We ship to the addresses provided by customers. Please ensure your information is accurate — we are not responsible for delays or losses due to incorrect addresses.

  • Delivery times are estimates and may vary due to carrier delays or unforeseen events.

4. Refunds & Returns

Because our products are perishable food items, all sales are final.

  • Refunds or replacements are only available in cases of damage, defects, wrong items, or shipping errors, as outlined in our Refund Policy.

  • Customers must contact us within 48 hours of delivery for refund or replacement requests.

5. Product Information & Allergies

  • We strive to provide accurate descriptions of our Chamoy Antojitos products. However, actual colors, sizes, and packaging may vary slightly.

  • Our products may contain or come into contact with chili, tamarind, and other common food allergens. Customers are responsible for reviewing product ingredients before consumption.

  • We are not liable for any allergic reactions or health issues caused by consuming our products.

6. Intellectual Property

  • All content on chapatito.com (logos, text, images, designs, and product names) is our intellectual property and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

  • We are not responsible for damages resulting from misuse of our products or from delays/failures in shipping beyond our control.

  • Our liability for any claim related to your order is limited to the amount paid for that order.

8. Governing Law

  • These Terms are governed by the laws of the State of California, USA.

  • Any disputes must be handled in the courts located in Orange County, California.

9. Contact Information

If you have any questions about these Terms, please contact us at:
📧 chapatitochamoyantojitos@gmail.com
📞 (714) 747-6487